Q- We had our former internet service discontinued , a few
days after your service was installed. My e-mail keeps
asking for my old user name and will not allow me on. Can
you help me?
A- To Remove the reference to the old service do the
following Open Email Program Go to Tools ( top tool bars )
Then select accounts. You should be able to see the Red
Gecko Account that is set as default. Look around until you
find the old email. Am guessing something with your old ISP
, you may want to double check this is the correct email
account you want to delete by clicking and making it blue...
Then Click Properties. After you make sure it is the account
you want to delete. In Internet Accounts window click remove.
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